Customer Service Improvement
 
 
 
 
 

What our clients say

Bank of Ireland
Barclays Bank
Citroën UK Limited
Dextra Solutions
Pitcher & Piano
Compaq Computer Ltd
F&C Investments
Hibernian General Insurance
Lloyds TSB
McCarthy & Stone plc
Norwich Union
Partnerships UK
Portman Building Society
Prudential General Insurance
RAC
Sport England
Shipowners Protection Ltd
SunGard Vivista
The Woolwich
Virgin Atlantic
WS Atkins

Citroën UK Ltd

"Citroën UK is committed to implementing programmes across its dealer network aimed at improving quality and customer service. Cape Consulting's Service Performance Measurement System™ has received far greater buy-in and support from our dealers than any other programme and this has led to sustainable improvements in the service we deliver to our customers."

Bill Jeffries, National Dealer Training Manager
Citroën UK Limited