Customer Service Improvement
 
 
 
 
 

What our clients say

Bank of Ireland
Barclays Bank
Citroën UK Limited
Dextra Solutions
Pitcher & Piano
Compaq Computer Ltd
F&C Investments
Hibernian General Insurance
Lloyds TSB
McCarthy & Stone plc
Norwich Union
Partnerships UK
Portman Building Society
Prudential General Insurance
RAC
Sport England
Shipowners Protection Ltd
SunGard Vivista
The Woolwich
Virgin Atlantic
WS Atkins

Virgin Atlantic

"Customer service is already a passion at Virgin Atlantic and although we have only been working with Cape Consulting for a short time the Coaching for Service Excellence Programme™, by energising our people and helping to focus their potential, looks set to deliver lasting results that our customers will notice."

Julie Robinson, Director of Service Delivery
Virgin Atlantic